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Archive: February 2021




Feb
22
2021

Maintenance Minute | Equipping Yourself for Success with Customer Service

Posted by Admin

I recall starting the day with excitement, yet nervous anticipation as my civilian helicopter maintenance career began. As a young man, I didn't have a taller-than-me stacked toolbox filled with every possible combination of tools one can imagine. What I had was a two-drawer portable toolbox that was stocked with the bare minimum. When my new boss and future mentor saw this, he asked, “What are you going to do with those plow tools?” By his raw honesty, he certainly succeeded in his intent to change my perspective.  If I was going to be a professional aircraft mechanic, then I had to be equipped for the role. [Read More...]



Tags: Customer Service Maintenance Minute Mark Tyler
Categories: categoryMaintenance Minute



Feb
22
2021

ICARUS | A Better Way to Train IIMC!

Posted by Admin

In all my years of pilot training, I have never taken a position on a particular piece of training equipment—until now.  Several months ago, I was introduced to a young pilot flying in the National Guard. He is both a pilot and engineer with a healthy passion for helicopter safety, and he introduced me to a new world of technology related to training pilots on inadvertent/unintended instrument meteorological conditions (I/UIMC).  [Read More...]



Tags: ICARUS Randy Rowles Rotorcraft Checkride
Categories: categoryRotorcraft Checkride



Feb
22
2021

Cherish your Wingman

Posted by Admin

I’ve observed, from 9 years speaking at Helisuccess in Las Vegas, Nevada, that most if not all attendees have had that special someone at their side acting as their ‘wingman’.  In the context here, wingman is the person who knows your back story, knows the struggles you’ve made, someone who not only believes in you, but actively cheers you on in private and in public; a close confidant, someone who lends a sympathetic ear and encouragement during times of your self-doubt.  A wingman may help you study your emergency checklist and will very often make numerous personal sacrifices in doing so, be it financially or gladly give you their personal time so that your career may progress.  A wingman unselfishly does this as a way to boost you up so that you may someday accomplish your dream, whatever your dream may be. [Read More...]



Tags: Cherish your Wingman My Two Cents Worth Randy Mains
Categories: categoryMy Two Cents Worth