Articles for tag Customer Service
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Feb
22
2021
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Posted by Admin
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I recall starting the day with excitement, yet nervous anticipation as my civilian helicopter maintenance career began. As a young man, I didn't have a taller-than-me stacked toolbox filled with every possible combination of tools one can imagine. What I had was a two-drawer portable toolbox that was stocked with the bare minimum. When my new boss and future mentor saw this, he asked, “What are you going to do with those plow tools?” By his raw honesty, he certainly succeeded in his intent to change my perspective. If I was going to be a professional aircraft mechanic, then I had to be equipped for the role.
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Tags:
Customer Service
Maintenance Minute
Mark Tyler
Categories:
Maintenance Minute