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Jets MRO announced on Tuesday that it has tripled its workforce after expanding its Part 145 capabilities. The company states that the growth validates its principle of putting the mechanic first.
The company's growth trajectory accelerated once it received its full FAA Part 145 repair station certificate, allowing Jets MRO to perform maintenance and alterations on aircraft and aircraft components. It is now able to serve a broader range of business jet operators. A special focus is on Textron Citation 500 series and 750 Jets, Bombardier Challenger 300 and 600 series Jets, and Bombardier Lear 45 aircraft."Our approach has always been simple: take care of your people, and they'll take care of your customers," said Suresh Narayanan, Chief Executive Officer of Jets MRO. "This philosophy isn't just about doing the right thing - it's proven to be our most effective business strategy. When you put mechanics first, word spreads in the aviation community, and the best talent wants to work with you. Our people produce the product that keeps aircraft in the air; we must listen to them more. We are showing by keeping a focus on your people, you can deliver on-time performance, which is key."
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Jets MRO's success in recruiting is noteworthy as the aviation maintenance industry faces shortages in workforce development and retention. It plans to continue its growth, having assembled a new leadership team in support people-first philosophy. The team has with more than 100 years of combined aviation experience.
"Experience matters in aviation, both in the hangar and in leadership," said Suresh Narayanan. "Our leadership team understands that exceptional maintenance starts with exceptional people. We've built our entire operation around supporting our technicians because we know that's what ultimately serves our customers best."