Heli Austria, a leading operator in mission-critical helicopter services across Europe, has announced a strategic partnership with TracPlus, equipping their entire fleet of 37 aircraft with the advanced tracking, communications, and fleet management solutions. This collaboration marks a significant advancement in operational safety, efficiency, and responsiveness for Heli Austria's wide array of services, including heavy lifting, emergency medical services (EMS), flight training, and aerial firefighting.
The next-gen solution, powered by the new common operating platform TracPlus Cloud and coupled with the new RockAIR LTE devices offers Heli Austria a unified operational view, enabling comprehensive oversight and data-driven decision-making to enhance safety and efficiency across all missions, from routine flights to emergency responses — no matter how remote their mission.
Roy Knaus, CEO of Heli Austria, highlighted the decision's strategic importance: "Opting for TracPlus's comprehensive solutions was a natural step forward in our mission to lead the industry in safety and efficiency. The capability to monitor and manage our fleet through a single pane of glass, combined with the support and insights provided by TracPlus, made expanding our partnership an obvious choice."
Wayne Oxenham, VP Enterprise Sales, at TracPlus says he is thrilled to see our partnership with Heli Austria reach this pivotal milestone.
"Their decision to outfit their entire fleet with our solutions is a significant endorsement of our vision to lead in operational wildfire management and response globally. This collaboration represents a shared commitment to enhancing safety, efficiency, and operational excellence in mission-critical environments," says Wayne.
He adds that at TracPlus, we pride ourselves on developing innovative solutions that meet the complex needs of our clients.
“Working with Heli Austria, a leader in their field, enables us to not only deliver on our mission to provide user-centric solutions that prioritise safety and coordination but also to shape the future of aerial firefighting and emergency services. This partnership exemplifies our dedication to being the trusted strategic partner in mission-critical operations, offering a unified operational view that is essential in today’s challenging environments."
ENDS
For more information, contact Todd O’Hara, TracPlus Chief Marketing Officer at [email protected]
Photo Caption: Heli Austria MD902 credit Ned Dawson
About TracPlus
TracPlus specialises in developing leading telemetry and data solutions that make wildfire fighting organisations safer and more efficient. TracPlus is the only commercial provider to deliver a whole-of-country solution for integrated aircraft tracking in the wildfire management space. We do this by tying multiple data streams and asset types into a single view of the truth for mission-critical operations and deliver situational awareness to operators, irrespective of who owns the asset, what the asset is, who provides the tracking, or what the platform or signal type is — be it IP, IoT, cellular or satellite.
TracPlus’ powerful, cloud-based platform enables our customers to track, manage, monitor, and message their personnel and resources, including land, maritime, and aviation assets, to keep crews safe, conserve resources, and maximise coordinated efforts.
As the trusted provider of the mission-critical tracking and communications platform for first responders, government agencies, militaries, and other critical operators around the world, TracPlus has been present at virtually every major disaster response globally in the past five years.
Company History
TracPlus has its roots in search and rescue after a boating triple-fatality in 2003 off the coast of New Zealand's South Island. The vessel had a traditional 121-style rescue beacon which provided a basic locational signal but due to the requirement of multiple satellite passes to pinpoint the rescue location it meant that four possible locations for the party were identified on different sides of the country. It wasn't until almost three hours after the initial incident occurred that the rescue team were able to find the vessel by which time three of the six occupants had succumbed to the treacherous conditions.
Following this incident, the pilot of the rescue helicopter and a local technology enthusiast got together to come up with a better way to find people in distress; by actively tracking them all the time, not just when they need help. In late 2005, a small satellite-based tracking terminal was fitted to a helicopter and 18 months later, TracPlus Global was born. Since then we've earned the trust of customers in over 40 countries, have supported over 9,500,000 operational hours of firefighting, search and rescue, EMS transfers, and more.
About Heli Austria
Heli Austria stands as a leading force in Europe's aerial service industry, renowned for its dedication to operational excellence across a spectrum of mission-critical services. With a fleet of 37 advanced aircraft, Heli Austria offers a comprehensive range of services, including heavy lifting, emergency medical services (EMS), aerial firefighting, and passenger transport. Each operation is underpinned by an unwavering commitment to safety, efficiency, and responsiveness, ensuring top-tier service delivery in some of the most demanding environments.
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