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Bell Signs Customer Service Facility Agreement with Abu Dhabi Aviation

Anaheim, CA (Feb. 27, 2024) Bell, a Textron Inc. (NYSE: TXT) company, has signed an Agreement with Abu Dhabi Aviation to establish its role as an authorized Bell Customer Service Facility (CSF) and provide service for Bell 212, Bell 412 and the SUBARU Bell 412EPX commercial aircraft. This new agreement further demonstrates both organizations’ dedication to providing exceptional customer support and showcasing Bell’s aircraft to customers in the Middle East region.

“Bell’s Global Customer Solutions network accommodates all operator needs and increases accessibility to world-class maintenance and training,” said Chris Schaefer, vice president, Global Customer Solutions. “We’re honored to strengthen our relationship with Abu Dhabi Aviation and continue providing exceptional support and service options to the UAE and Middle East region.”

“Bell’s quality customer and maintenance services have enabled us to achieve and sustain excellent operational readiness on our Bell fleet,” said ADA representative.“We’re thrilled to continue our long-standing relationship.”

Bell is also collaborating with the UAE operator to support a regional demo tour of the most advanced Bell 412 platform, the SUBARU Bell 412EPX. The SUBARU Bell 412EPX is the latest upgrade in the world-renowned 412 aircraft and holds an increased maximum internal weight of 12,200 lbs, external weight of 13,000 lbs and up to 5,000 lbs of goods with a cargo hook. The aircraft can internally carry up to 5,385 lbs in up to 220 cubic feet of food supplies, tools, field equipment, helicopter emergency medical services or palletized gear. 

Abu Dhabi Aviation is the largest commercial helicopter operator in the Middle East, with 61 helicopters and four fixed wing aircraft and has accumulated more than 1 million flight hours on its Bell fleet. Bell shares more than 45 years of history providing world-class aircraft to the operator for medical evacuations (MEDEVAC), charter flights and offshore support.

ABOUT BELL

Thinking above and beyond is what we do. For more than 85 years, we’ve been reimagining the experience of flight – and where it can take us.

We are pioneers. We were the first to break the sound barrier and to certify a commercial helicopter. We were a part of NASA’s first lunar mission and brought advanced tiltrotor systems to market. Today, we’re defining the future of advanced air mobility.

Headquartered in Fort Worth, Texas – as a wholly-owned subsidiary of Textron Inc., – we have strategic locations around the globe. And with nearly one quarter of our workforce having served, helping our military achieve their missions is a passion of ours.

Above all, our breakthrough innovations deliver exceptional experiences to our customers. Efficiently. Reliably. And always, with safety at the forefront.

ABOUT TEXTRON INC.

Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell, Cessna, Beechcraft, Pipistrel, Jacobsen, Kautex, Lycoming, E-Z-GO, Arctic Cat, and Textron Systems. For more information, visit: www.textron.com.

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