March 9, 2023 - Heli-One, a leading provider of helicopter maintenance, repair, and overhaul (MRO) services, has developed a records digitization program for Macquarie which will modernize and streamline technical documentation processes and give back valuable hours of productive time. Macquarie will benefit from Heli-One’s experienced team and advanced knowledge of technical records systems to modernize their documentation repository, improve efficiency and mitigate the risk of physical record loss.
Macquarie is a global aviation lessor with an extensive customer and aircraft list. They finance or lease helicopters covering four OEMs and 13 helicopter types. Their customers may require a quick turnaround on aircraft delivery and the need for a nimble and accessible technical records program was important.
Heli-One will facilitate the digitization and consolidation of technical records, utilizing industry-leading aviation software, and will implement an indexation system for ease of retrieval. Through the program, Macquarie stakeholders will be able to have real time access to all aircraft records with the benefits of a modern catalogue system (index, sort, filter, flag). Additional program aspects include aircraft redelivery records support, reviewing records and liaising with the customer and lessor to reconcile issues in advance of technical acceptance.
“Our team is excited to demonstrate their skills on this critical aspect of aircraft maintenance. Efficient and well managed technical records-keeping is extremely important to an organization such as Macquarie, which relies on these systems to ensure they can be quick and responsive to their customer needs,” said Carolyn Forsyth, General Manager of Sales, Commercial & Customer Support.
Technical records management is one element offered under Heli-One’s latest service offering, Sky Support: a tailored menu of offerings that go beyond traditional MRO support to meet the modern fleet owner’s needs in a dynamic aviation environment. For more information, visit: Heli-One.com/services/Sky-Support
Heli-One has MRO operations in Richmond, Canada; Delta, Canada; Stavanger, Norway; and Rzeszow, Poland. Heli-One is a leading independent helicopter MRO with certifications and expertise in a broad range of airframes and components from major helicopter and engine manufacturers, including Leonardo, Airbus, Sikorsky, Bell, Safran Helicopter Engines, Pratt & Whitney Canada and General Electric.
Heli-One is a segment of CHC Helicopter, the operating company of CHC Group Ltd. For more information about Heli-One, visit: https://www.heli-one.com
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