Pentastar Aviation Named #1 FBO in the Americas for 6th Consecutive Year

Pentastar Aviation, a trusted partner in global private aviation services, has been named the No. 1 Fixed Base Operator (FBO) in the Americas by Aviation International News (AIN) for an unprecedented sixth consecutive year, continuing to set a new standard for excellence in the industry. "This recognition is something special for us, and it really belongs to our entire team," said Brad Bruce, Pentastar President and CEO. "Their commitment to safety, service and consistency is what makes every experience with Pentastar exceptional, and we pride ourselves on knowing that our customers trust us to get it right each time they walk through our doors. Being the top FBO in the Americas for a sixth year means the dedication and care of our team is felt and remembered, and we will keep striving to be the best at what we do." AIN readers evaluated hundreds of FBOs across five categories -- line service, passenger amenities, pilot amenities, facilities and customer service representatives -- assigning Pentastar an overall score of 4.83, matching last year's top rating. For the sixth straight year, Pentastar is the only FBO in the Americas to rank in the top 10 across all categories. Located at Oakland County International Airport (KPTK) in Waterford, Michigan, Pentastar Aviation has been a gateway to seamless air travel for more than six decades. Originally established as Chrysler's flight department at Willow Run Airport (KYIP), Pentastar evolved into a full-service FBO, serving regional and international clients with unmatched standards of hospitality and operational excellence. The company's world-class facilities include the 5,000-square-foot main terminal with passenger lounges, conference rooms, offices and the Fivestar Gourmet catering kitchen. Its Stargate facility -- a two-story, 10,000-plus square-foot satellite terminal with a private jet bridge -- provides an exclusive experience for larger aircraft, professional sports teams, international groups and more. Combined with 130,000 square feet of hangar space and 10 acres of reinforced ramp, Pentastar can accommodate virtually any business jet operation. "Our customer service philosophy is simple: safety and hospitality are non-­negotiable, and consistency matters," said Ben Hammond, Vice President of FBO Services. "Our goal is to exceed expectations in a way that feels effortless and genuine, from first contact to wheels up." Pentastar Aviation continues to expand and refine its suite of services, including aircraft management, maintenance and completions, charter and strategic aviation advisory. Open 24/7, 365 days a year, the company's team of more than 160 strong exemplifies professionalism and attentiveness, with customer feedback reviewed and addressed at the highest levels.